Tariffs

For your convenience, we have created a table of our service rates:

 

  Orders purchased with our assistance Self purchases Offline purchase

 

Stores with 0% commission
This rate does not apply to parcels sent to the EU

Other stores

 

Stores in Alicante

Commission with verification  The article number, size (with paper tag), and color are checked to match the order

0%

10%, order <500
8%, order >500

10%, order <500
8%, order >500

12%

Commission without verification  Items are counted

0%

8%

8%

12%

Minimum commission per order/purchase  The minimum you will pay per purchase if the order amount is less than 50€

0€

5€
0€

2€
5€

25€

Minimum commission per parcel  Applied if after the parcel is formed, the sum of order commissions does not reach this minimum and the total order value in the parcel is under 100€

0€  10€ 0€  10€ 0€  10€ 0€  25€

Standard packaging  Items are first packed in bags, then placed in a box. The box is sealed with tape at all corners and multiple times at the seams.

Maximum size of standard free box is 60*40*40. If your order doesn't fit, the customer pays for the box and delivery to the warehouse.

Free (including standard box)

Special packaging  The entire box is sealed with tape

  up to 1 kg — 2€
  up to 5 kg — 3€
  up to 10 kg — 4€
  up to 15 kg — 5€
  over 15 kg — 6€

Order consolidation

Free

Order storage at warehouse
up to 3 months

Free

Order storage
more than 3 months

1€ per week

Removing boxes, hangers

Free

Parcel forwarding to another recipient

Free

Free

Free
not available for first parcel

Free

Filling out simplified customs declaration  Clothing, footwear, etc.

Not provided
Post no longer accepts simplified declarations

Including itemized list  Only available for orders with links. Otherwise, must be prepared by you

Free

Urgent parcel packaging

10€

Urgent purchase

5€

5€

Defect check   We perform a basic defect check: inspecting items for stains, cuts, zippers.

Unfortunately, we cannot check every item due to volume. Full inspection would raise commission rates at least tenfold. Tech/equipment check is negotiated individually.

Only done if the service was requested.

2€ per item

Measuring with tape (if return is requested based on the result, it's considered client's request, not store's fault)

3€

Repackaging

5€ (+5€ for reprocessing if applicable)

Order cancellation after purchase but before receipt   Order cancellation is possible if supported by the store.

Unfortunately, some stores do not allow cancellation after a while, or may return an error.
In such case, only return service is possible.

5€

5€

Return of goods at client’s request

15€  50€ if delivered to post office
+ shipping costs
50€
+ shipping costs

Return due to store’s fault

Free

  Orders purchased with our assistance

 

Stores with 0% commission
This rate does not apply to parcels sent to the EU

Other stores

Commission with verification   The article number, size (with paper tag), and color are verified to match the order

0%

10%, order <500
8%, order >500

Commission without verification   Items are counted

0%

8%

Minimum commission per order/purchase   Minimum amount paid per purchase if order amount is less than 50€

0€

5€
0€

Minimum commission per parcel   Charged if commissions don't reach this minimum

0€
10€
for parcels under 100€
0€
10€
for parcels under 100€

Standard packaging   Items are first packed in bags, then placed in a box. Sealed with tape. Max box: 60*40*40. If it doesn’t fit, client pays for box and delivery.

Free

Special packaging   The whole box is sealed with tape

  up to 1 kg — 2€
  up to 5 kg — 3€
  up to 10 kg — 4€
  up to 15 kg — 5€
  over 15 kg — 6€

Order consolidation

Free

Order storage at warehouse
up to 3 months

Free

Order storage
over 3 months

1€ per week

Removing boxes, hangers

Free

Parcel forwarding to another recipient

Free

Free

Filling simplified customs declaration   Clothes, shoes, etc.

Not provided
Postal service no longer accepts them

Including itemized list You must prepare it yourself

Free

Urgent parcel packaging

10€

Urgent purchase

5€

5€

Defect check   We check for stains, cuts, zippers. Not full inspection. Electronics — by agreement. Done only if ordered.

2€ per item

Measuring with tape

3€

Repackaging

5€

Order cancellation after purchase but before receipt   Cancellation depends on store's support. Some return errors — in this case, only return service is possible.

5€

5€

Return at client’s request

15€  50€ if delivered to post office
+ shipping costs
50€
+ shipping costs

Return due to store’s fault

Free

&nbs
  Self purchases Offline purchase

 

 

Stores in Alicante

Commission with verification   The article number, size (with tag), and color are verified

10%, order <500
8%, order >500

12%

Commission without verification   Items are counted

8%

12%

Minimum commission per order/purchase   Minimum paid if order total is under 50€

0€
5€

25€

Minimum commission per parcel   Applied if total commissions do not reach minimum

10€
for parcels under 100€
25€

Standard packaging   Items packed in bags, then in a box. Taped thoroughly. Max size: 60*50*40. If too large, client pays for box + delivery.

Free

Special packaging   Entire box sealed with tape

  up to 1 kg — 2€
  up to 5 kg — 3€
  up to 10 kg — 4€
  up to 15 kg — 5€
  over 15 kg — 6€

Order consolidation

Free

We operate without commission with almost all stores from which VAT refunds are possible. This rate does not apply to parcels sent to the EU.

We strive to maintain low service prices by minimizing our clients' expenses.

Check the list of stores with 0% commission. *The list is far from complete and hasn't been updated in a long time.

*Product photos available upon request, €3 per photo

1.3.2 The cost of additional services not included in the tariff plan is calculated at €10 per hour of work, plus the cost of used materials. https://demica.es/agreement.html

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