The “Virtual Address in Spain” service allows you to receive packages with goods from Europe at our warehouse, after which we forward them to the recipient's address in any country worldwide.
How does the virtual address work?
To use a virtual address in Europe, users need to:
- Register on the Demica website. The user undergoes verification, after which they are assigned a virtual address in Spain.
- Purchase goods in any European online store, specifying our Spanish warehouse address as the delivery address. You can order items from different stores and consolidate them into one package at the service’s warehouse.
- Receive a notification in your personal account once the package arrives at our warehouse.
- Pay for the shipping cost and service commission for processing the package. Once this is completed, your independent shopping in Spain is finalized. You will receive a receipt and tracking number to monitor the shipment.
Advantages of a virtual address
A shipping address in Europe is in demand for several reasons:
- First, you can order products from any European online store, even if they don’t ship to the buyer’s country or region.
- Second, you can save on shipping costs. The customer does not pay for delivery from the store to the virtual address. Additionally, it’s possible to consolidate goods from different stores into one shipment and avoid paying for each item’s delivery separately.
- Third, you can benefit from discounts, promotions, and coupons available in European online stores.
Another benefit is control over the delivery process. Users can track the status of their package in their personal account on the website Demica.es.
Important!
Before using the virtual address service, please consider the following:
- For new customers, independently purchased items will only be shipped to the account holder’s name on the first order.
- Due to stricter control by customs authorities, be aware that the package may be delayed, inspected, or subject to taxes. This decision depends on the weight, value, and contents of the package.
- If the store is located outside of Spain, contact us before making a purchase to explain why it’s more convenient for you to ship to our virtual address rather than a local intermediary’s address in the country where you are shopping.
- You will be required to provide your store account login credentials (please keep this in mind when registering with the store).
- The purchase amount cannot exceed €250.
Customs control measures may be implemented because authorities aim to protect national interests, prevent smuggling, and enforce intellectual property rights. Therefore, they may request additional information about the package. This may include an invoice, item description, price, and weight. There is also a possibility that the package may be opened for inspection.